Most messages are answered within one business day. Billing and refund requests are handled first.
Billing and refunds
If you bought something through this site and want a refund within the 30-day guarantee period, say
so in your message and we will process it. You do not need to give a reason. Charges are processed by
Explodely, so you can also raise a billing question with them directly at
help.explodely.com/support/tickets/new.
Our full terms are in the refund policy.
Help with assignments
If an assignment will not load, will not submit, or was not credited to your balance, tell us the
date and roughly what time you worked the shift and we will trace it. Your balance and assignment
history are in your account at
members.cellphonejobs.com.